Luxury Living – Corporate CRM Control Center
Noida | Managing Director: Mr. Vikas Tyagi
Lead Lifecycle
Lead Details
Weekly / Monthly Analysis
Complete Occupancy Funnel
Leads Generated – 300
300
IVR Called – 280
280
IVR Responded – 210
210
WhatsApp PG Info Sent – 200
200
SPOC Interaction – 180
180
Visit Done – 120
120
Bed Booked – 80
80
Token Amount Paid – 75
75
Presales Performance Metrics
Lead Response Time – 3 Minutes
IVR Response Rate – 75%
Visit Conversion Rate – 40%
Booking Conversion Rate – 25%
Lead Tracking Table
Name
Source
IVR Status
WhatsApp Sent
SPOC
Visit
Bed
Amount Paid
Rahul Sharma
Facebook
Responded
Sent
Rohit
Done
101-A
₹5,000
Aman Verma
Instagram
Called
Sent
Priya
Scheduled
-
-
Sneha Gupta
Website
Responded
Sent
Rohit
Done
102-B
₹8,000
Social Media Source Performance
Facebook Leads – 150
60%
Instagram Leads – 100
40%
Website Organic – 50
20%
Weekly Lead Analysis
Week 1 – 60 Leads
60
Week 2 – 75 Leads
75
Week 3 – 90 Leads
90
Week 4 – 75 Leads
75
Monthly Performance
Total Leads – 300
Total Visits – 120
Total Bookings – 80
Total Revenue from New Bookings – ₹6,40,000
Average Cost Per Lead – ₹250
Customer Acquisition Cost – ₹1,000